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FAQs


What is “Commercial Cleaning”?

Commercial cleaning is a specialized cleaning process carried out by professional commercial cleaning companies. They are cleaning experts who utilize automated systems and specialized technologies to clean and disinfect commercial buildings, such as:

Offices
Medical and Healthcare Facilities
Schools and Educational Facilities
Retail
Auto Dealerships
– And much more – review all the industries we serve!

Anago franchisees can accommodate your specific organization’s cleaning needs.

Is there a difference between janitorial services and commercial cleaning?

Janitorial service refers to small, everyday cleaning tasks. Commercial cleaning is used for larger commercial or special facilities that require advanced knowledge, training, and technology to effectively deep clean and disinfect environments for the health and safety of staff and visitors. For example, janitorial services may include vacuuming, sweeping floors, and dusting. Commercial cleaning services include deep carpet cleaning, all hard surface floor care (like tile, grout, marble, vinyl stripping), post-construction cleanup, window washing, and more.

What type of cleaning services do franchisees offer?

Anago franchisees offer all types of janitorial services and commercial cleaning for many industries – daily, weekly, and monthly. Anago franchisees are renowned for their superior results. They also offer one-time cleaning services such as carpet cleaning, hard-surface floor care, post-construction cleanup, and even after events. Additionally, they can provide facility supplies like restroom items, paper towels and holders, soap dispensers, breakroom supplies, and more – your one-stop shop!

What is included in office cleaning?

You always want your reception or lobby area to be clean and welcoming to your guests and employees. A clean and disinfected office makes everyone more productive and cuts down on sick leave. The following are a short sample of the tasks you can expect from professional commercial office cleaning.

– Empty garbage cans/replace garbage bags
– Vacuum carpets and entrance mats, dust and mop floors
– Clean entrance area glass doors
– Clean desks, shelves, and countertops, conference room tables, chairs
– Disinfect high-touch surfaces or hot spots: light switches, phones, printers/copiers, fax machines, door knobs, file cabinet handles, elevator button panels, lamps, and more

For a complete detailed description of all cleaning tasks, feel free to contact us.

How often should an office be cleaned?

Your office should be cleaned anywhere from 1x/week to 7x/per week. It depends on the amount of traffic coming in and out, the number of employees, visitors, and the level of visual cleaning you require. A healthy office, however, requires a more frequent, deeper cleaning and disinfection.

Why is commercial cleaning important for your business?

It’s important to maintain a clean and disinfected environment at your place of business. Daily cleanings, usually done after business hours, not only show a clean appearance but also help eliminate germs and help ward off the spread of viruses. Even dust buildup can lead to respiratory hazards. A clean and healthy office also helps reduce sick leave occurrences.

How often should restrooms be cleaned?

Commonly used office areas, like restrooms, tend to become dirty quicker. Did you know that 75% of bathroom sink fixtures containing germs or viruses can spread within seconds of contact? Faucet handles harbor tons of bacteria, including Staph and E.coli, and can spread from the pipes to the sink and your hands. Your restroom sinks, counters, and toilets should be thoroughly cleaned every day. If your facility is large, like a shopping mall, venue, or car dealership with lots of traffic, you may require cleaning more often or day porter services between cleanings.

Can a commercial cleaning company save me money?

Enlisting commercial cleaning professionals can actually save you money in the following ways:

– Improved customer satisfaction: customers expect a clean, comfortable experience when visiting your office
– Increased productivity: you pay your employees to perform the job they’re hired to do, not clean Invest in your organization and protect your staff – hire a professional commercial cleaning service.

Are Anago Franchisees flexible with my facility cleaning schedule?

Your commercial cleaning services can be performed around your schedule. Most clients prefer their cleaning to be done during evening hours when the business is closed. Our “Third Pass” program means our franchisees take extra measures with nightly checklists to ensure your facility is properly secured upon completion. You’ll have peace of mind and a clean building.

What type of training and certification programs are provided to Anago Franchisees?

Anago franchisees undergo a rigorous initial orientation program. They’re also provided continuing education, and specialized training & certifications to ensure they’re highly skilled in commercial cleaning and disinfection services. With 30+ years behind Anago, you can be sure our franchisees are experts in commercial cleaning!

How does Anago make sure the cleaning technicians are performing according to quality standards?

Anago’s franchisees utilize a multi-point inspection and collaborative performance evaluation process requesting direct feedback from clients to ensure complete satisfaction.

What type of insurance coverage is provided to Anago Franchisees’ clients?

Anago provides $2 Million General Liability, Bond, and Theft coverage, and Worker’s Compensation as required by each state’s regulations. Additional coverage is available upon request.

How do I get a commercial cleaning quote?

Obtaining a commercial cleaning quote is simpler than you might think. Assess your business’s cleaning needs and determine the areas that need the most attention. How busy is your lobby or conference room? How frequently used are the restrooms and breakroom? Note your requirements for a clear idea of what you need.

Now that you know, it’s time to contact reputable professional janitorial cleaning services. Look for companies with great reviews and a proven track record. You can call directly or complete their website’s online form.

Why should I hire a janitorial cleaning company for my office?

Hiring a janitorial cleaning company for your office ensures a cleaner, healthier, and more productive workplace. Professional cleaners are equipped with the right tools and expertise to thoroughly clean and disinfect, preventing the spread of illnesses and reducing the number of employee sick days.

Additionally, hiring professionals lets your employees focus on their work, not on cleaning the office.

How much are commercial office cleaning services?

The costs of commercial cleaning services vary depending on several factors, including the size of your office, the cleaning frequency, the specific services required, and your location. More specialized services, such as window cleaning or carpet cleaning, can cost extra.

How do I find the best commercial cleaning company?

Research and look for reputable cleaning companies in your area. Check online reviews, compare pricing, and read their testimonials. Request quotes from several cleaning companies and ensure they’re properly insured.

What should I look for in a commercial cleaning company?

Range of services available

– A comprehensive range of services is crucial for offering customized plans and allows the cleaning company to tailor their offerings to fit your requirements.
Good customer service
– A positive customer experience means you get the cleaning results you want every time. You won’t have to look for another office cleaning company.
Good communication
– Clear communication ensures that your office cleaning company understands your specific needs and preferences. It’s also necessary to provide feedback so they can solve problems efficiently, whether it’s additional attention for certain areas or specific cleaning products used. Effective communication helps tailor the service to your needs.

What questions should I ask janitorial cleaning companies?

– How long have you been in business as a janitorial cleaning service company?
– Do you specialize in working with certain types of clients?
– Can you provide services according to my schedule?
– How do your cleaners maintain quality control?
– What channels of communication can I use to reach you?
– Do you offer 24/7 support?
– What is your response time for service requests?
– How do you handle emergencies?
– Do you offer expedited cleanings?
– How will your janitors handle issues they run into while cleaning our facility?

What kind of cleaning does my office need?

Your office should implement a rotational cleaning routine to keep it clean and healthy. This means regularly cleaning and disinfecting desks, offices, conference rooms, lobby areas, and breakrooms. Restrooms need special attention, as they hold dangerous bacteria and viruses. Focus on sinks, toilet seats, mirrors, door handles, and towel holders to keep everything hygienic. Pay extra attention to high-traffic spots, vents, baseboards, and window ledges during deeper cleans. This keeps the place looking great and helps reduce sick days.

Keep this Office Cleaning Checklist handy!

How much experience should commercial cleaning companies have?

A commercial cleaning company with plenty of experience is a big advantage, as they can handle all sorts of cleaning jobs with ease and effectiveness. When a janitorial company has been around for several years, they’ve likely seen and solved a wide range of cleaning challenges. This shows they’re reliable and adaptable, with a wealth of industry knowledge and a strong reputation.

Does my business need janitorial services?

Determining if your office or facility needs commercial cleaning depends on factors like the size and type of your business, certain industry standards you must follow (medical offices or schools), employee and customer experience, and costs vs. benefits.

Do commercial cleaning companies offer eco-friendly office cleaning?

Most advanced commercial cleaning companies offer eco-friendly office cleaning services. These services typically use environmentally friendly chemicals and practices to minimize the impact on the environment. Toxic chemicals can also cause damage to your physical property. With green cleaning, your office furniture, equipment, and floors maintain their value for longer, saving you money. Eco-friendly cleaning also gives customers another reason to feel good about choosing your business.

What commercial cleaning companies clean large facilities?

– Janitorial services often cater to large office buildings, industrial complexes, and other sizable facilities.

– Specialized commercial cleaning companies focus specifically on sectors like healthcare, education, or hospitality, which can involve large facilities with unique cleaning needs.

Do commercial cleaning companies do carpets and floors?

Many janitorial cleaning companies offer services for floors besides general cleaning. These services include deep carpet cleaning, floor stripping and waxing, marble, tile and grout cleaning, and even specialized services like hardwood floor care. Check with the cleaning company to ensure they offer what you need for your commercial space.

Do office cleaning companies provide services after-hours?

This is quite common because cleaning during regular business hours can disrupt daily operations and disturb employees. By servicing after-hours, organizations ensure that offices are clean and presentable without interfering with the workday. This is especially beneficial for maintaining a clean and professional environment without disrupting the office workflow.

Do I need professional cleaning for my office all year round?

This depends on several factors: the size of your office, the nature of your business, and how much foot traffic and activity it sees daily. If your office is a busy hub with employees and clients coming in and out every day, regular rotational cleaning is a must. You’ll need to clean it more frequently compared to a smaller office with only a few employees and fewer visitors.

How long does it take to clean an office?

The time for professionals to clean an office can vary depending on the scope of cleaning, size of the office, frequency of cleaning, and number of cleaning technicians on site. Deep cleaning methods and very large commercial spaces may take longer.

Are office cleaning services flexible?

Janitorial cleaning companies should offer clients customizable cleaning schedules tailored to fit your office’s specific requirements. Whether you need daily, weekly, bi-weekly, or even monthly cleaning services, most providers will accommodate your schedule.

Do office cleaning companies do windows?

Office cleaning companies should include window cleaning as part of their menu of services. This service may be provided upon request or as part of a customizable commercial cleaning package.

Do office cleaning companies do restrooms?

Cleaning and disinfecting restrooms are typically included in their comprehensive cleaning plans to maintain health and cleanliness throughout office spaces. This service often includes disinfecting toilets, sinks, countertops, floors, and restocking essentials like paper products and hand soap.

Do commercial cleaning companies require a long-term contract?

Reputable commercial cleaning companies often require one-year contracts for stability and planning purposes. Most organizations prefer cleaning business contracts because they clearly define client expectations, detailed cleaning duties, and payment schedules.

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Anago Protection+ Disinfection®

3 levels of disinfection services to provide the protection you need in your commercial space

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Disrupting the Commercial Cleaning Industry
with Radical Transparency and Preventive Analytics

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Tech-driven Solutions

Our data-driven approach enables us to monitor, optimize, and tailor cleaning processes and methods to the unique needs of each facility for worry-free service

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Smart Cleaning

Our signature 10-step disinfection process guarantees a workspace free from harmful viruses and bacteria

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30+ Years of Experience

An award-winning multi-tiered model with over 30 years of industry expertise and trusted by over 125,000 clients

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2-Hour Response

Streamlined communication with your service provider through our proprietary application, CleanCom®, featuring a built-in translator for real-time interaction

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